Tech Arena Presentation
September 27, 2000 -- 12:00 Noon EDT

Emergency Manager
The Emergency Management Software Solution

with

Ray Nadeau
Business Leader of Emergency Planning
BC Gas, Inc.

Greg Bennett
Manager of Emergency Planning
BC Gas, Inc.

SUMMARY

EIIP Tech Arena Online Presentation
Wednesday - September 27, 2000 - 12:00 Noon EDT

Emergency Manager - The Emergency Management Software Solution

Ray Nadeau
BC Gas, Inc.

Greg Bennett
BC Gas, Inc.

Amy Sebring, Moderator
EIIP Technical Projects Coordinator

The EIIP Tech Arena featured a new software product, Emergency Manager. Guest speakers were Ray Nadeau, Business Leader of Emergency Planning, and Greg Bennett, Manager of Emergency Planning, from BC Gas, Inc.

Emergency Manager is an Intranet based software that allows sharing information and participation from any location in the world, any time. The software resides on your company's server, on your company's Intranet. The software makes it easy to manage, share and track events and actions as they occur, thereby solving the communication problems normally experienced during emergencies. Emergency Manager was developed by the Emergency Planning Department of BC Gas Utility of Canada.

EMERGENCY MANAGER

Emergency Manager is an Intranet, web-based software application that helps to overcome the communications problems that always occur during emergencies. The software makes it easier for emergency response personnel to manage issues and share information quickly and effectively.

According to the Insurance Bureau, the year 1999 was one of the worst years on record as far as large-scale disasters are concerned. Disasters caused more than 52,000 people to lose their lives and damage estimated at over $65 billion dollars.

Emergency Manager can help to meet the goals of managing increasing risks, exercising due diligence and responding with ever fewer resources. It is an affordable, user-friendly software application that enables organizations to globally manage, share and track events and actions as they occur during an emergency - 24 hours a day. The end result - time, money and resources are saved, and the impact the emergency has on people, the environment or the business, is lessened.

BC Gas Inc., the developer of the software, is a leading provider of energy and utility services in Canada. BC Gas serves 756,000 customers in more than 100 communities and has more than 50 years of experience in handling emergency situations, from small emergencies to major disasters.

The Emergency Manager website can be found at www.emergencymanager.com, or you can email us at [email protected]

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RAY NADEAU
Business Leader of Emergency Planning
BC Gas, Inc.

BC Gas considers itself a First Response Emergency Organization, and as the Business Leader of Emergency Planning, Mr. Nadeau is responsible to ensure the company is prepared for all types of emergencies and disasters.

This includes coordinating activities with outside agencies and assisting with public education. Under Mr. Nadeau's leadership the company has developed some innovative emergency and disaster programs and systems, including Emergency Manager.

Mr. Nadeau's experience and qualifications include:

• 27 years experience in Emergency and Operations Management
• 7 years experience in Emergency Planning
• Chairman of EPICC (Emergency Preparedness for Industry and Commerce Council)
• Member of the Regional Emergency Planning Committee
• Representative to the Fire Chiefs Association
• Professional Engineering Degree and Certification

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GREG BENNETT
Manager of Emergency Planning
BC Gas, Inc.

As Manager of Emergency Planning, Mr. Bennett is responsible for rolling out many of the programs for employees and the public.

Primary responsibilities for Mr. Bennett include ensuring the Company has current and exercised emergency plans for all Departments, as well as implementing procedures for all emergency activities, from daily emergencies to disasters.

Mr. Bennett's experience includes:

• 27 years experience in Operations, Training, and Emergency Management
• 5 years experience in Emergency Planning
• Instructor, facilitator, and Manager, Training Department
• BC Gas representative on numerous Regional and Municipal standing committees on Emergency Preparedness.

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